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BCM 2005 Proprietor of the Year Mona Lindeen uses her bowling leagues as an opportunity to interact with her customers and find out how to improve her center, 20th Century Lanes in Boise, Idaho.
BCM 2005 Proprietor of the Year Mona Lindeen uses her bowling leagues as an opportunity to interact with her customers and find out how to improve her center, 20th Century Lanes in Boise, Idaho. "Years ago when I was doing the league coordination, I felt like I had to bowl in every league if I was going to ask people to bowl," said Lindeen. "I'm in three leagues now. It's valuable to have the same kind of experience as your customers." |
